Ko44 Privacy Policy — Your Data Is Safe With Us

This Privacy Policy is issued by the organization operating the ko44 platform (https://ko44.ws). It applies to ko44's website, mobile app, and all associated services.

When you register, log in, place a bet, or use the platform in any way, we collect certain information about you. This Privacy Policy explains in detail how we use that data, who we share it with, and how long we retain it.

Ko44 believes that protecting your privacy on a digital platform is our ethical responsibility. That's why we only collect what's necessary and take every measure to keep it secure.

Ko44 collects two types of data — information you provide directly, and information collected automatically.

Information You Provide Directly:

• Full name, date of birth & gender
• Email address & mobile number
• Residential address
• National ID, passport, or driving license number (for KYC verification)
• Payment method details (bKash/Nagad/Rocket number or bank account information)
• Messages and complaints submitted to support

Automatically Collected Information:

Ko44 uses your data for the purposes listed below. We never misuse your information, and every use has a clear, defined reason.

• Account Management: Confirming your registration, completing KYC verification, and maintaining account security.
• Payment Processing: Processing deposits and withdrawals accurately and maintaining a full transaction history.
• Customer Support: Resolving your queries and complaints, and managing support tickets.
• Fraud Prevention: Detecting multiple accounts, bonus abuse, and suspicious activity.
• Legal Obligations: Meeting AML (Anti-Money Laundering) and regulatory compliance requirements.
• Service Improvement: Analyzing platform performance to improve the user experience.
• Contact: Sending important updates, security alerts, and promotional offers (with your consent).

Ko44 never sells your personal data. However, there are specific circumstances in which information may be shared with third parties:

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• Identity Verification Service: With licensed third-party verification providers to complete the KYC process.
• Legal Authority: Data may be disclosed when required by court order, government directive, or other legal obligation.
• Security Research: With authorized agencies to prevent fraud and illegal activities.
• Business Transfers: In the event of an ownership change, data may be transferred to the new owner, but the terms of this policy will remain in effect.

Outside of the cases listed above, your information will not be shared without your explicit consent. Third-party organizations are also required to maintain security standards consistent with this Privacy Policy.

Ko44 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on ko44.

Ko44 does not retain your data beyond what is necessary. Retention periods are determined by the purpose for which the data was collected and any applicable legal obligations.

• Account Information: Retained for legal purposes for up to 5 years after account closure.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years following verification.
• Support Messages: Retained for up to 2 years after the issue is resolved.
• Analytics Data: In anonymized form for up to 2 years.

As a ko44 platform user, you have the following rights over your personal data:

Ko44 is not intended for anyone under the age of 18. We do not knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
• Parents with concerns can reach us at support@ko44.ws.

Ko44 has implemented industry-standard technical and organizational measures to protect your data.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall & DDoS Protection: Robust security architecture at the server level.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic assessments conducted by independent third-party experts.
• Access Controls: Only authorized personnel have access to data on a need-to-know basis.
• Data Backup: Regular backups are performed to prevent data loss.

However, no transmission over the internet can be guaranteed to be completely secure. We strongly recommend keeping your account password strong and never sharing it with anyone.

Ko44 may update this Privacy Policy when necessary. If changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified in advance at your registered email address if significant changes are made.
• A notification will be displayed on the platform.
• Continued use of the site after a new policy takes effect constitutes your acceptance of the updated terms.

If you do not agree to the updated policy, you may request account closure through our support team.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us:

• Email: support@ko44.ws
• Live Chat: Available 24/7 via website or app.
• Response Time: Emails are typically answered within 24 hours; complex matters may take up to 30 days.